The Dolphin Customer Charter
Dolphin uses a concept of ‘Product Maintenance’ and provides active development and bug fixes at 2 different levels. These levels of product maintenance are defined as:
- Active Maintenance:
Ongoing code-level maintenance for bugs & known issues. Free updates will be made available for this version. - End of Maintenance:
No further code-level maintenance undertaken. No further updates will be issued for this version.
Product Support is also available for Dolphin software. 3 levels of product support are available for Dolphin software. To learn more about the levels of product support, visit the Customer Support Charter.
| EasyProducer | Product Maintenance: | Product Support Available: |
|---|---|---|
| Version 2 Released: 18 September, 2008 |
Latest update: 2.04 End of Maintenance |
Priority & Standard |
| Version 1 Released: 28 February, 2006 |
Latest update: 1.51 End of Maintenance |
Priority & Standard |
