The Dolphin Customer Charter


Dolphin uses a concept of ‘Product Maintenance’ and provides active development and bug fixes at 2 different levels.  These levels of product maintenance are defined as:

  • Active Maintenance:
    Ongoing code-level maintenance for bugs & known issues.  Free updates will be made available for this version.
  • End of Maintenance:
    No further code-level maintenance undertaken.  No further updates will be issued for this version.

Product Support is also available for Dolphin software.  3 levels of product support are available for Dolphin software.  To learn more about the levels of product support, visit the Customer Support Charter.

EasyConverter product maintenance and support
EasyConverter Product Maintenance: Product Support Available:
Version 5
Released: 23 December, 2009
Latest update: 5.07
Active Maintenance
Priority & Standard
Version 4
Released: 23 January, 2009
Latest update: 4.02
End of Maintenance
Priority & Standard
Version 3
Released: 12 March, 2008
Latest update: 3.02
Active Maintenance
Priority & Standard
Version 2
Released: 06 September, 2007
Latest update: 2.02
End of Maintenance
Legacy & Standard