The Dolphin Customer Charter
Dolphin uses a concept of ‘Product Maintenance’ and provides active development and bug fixes at 2 different levels. These levels of product maintenance are defined as:
- Active Maintenance:
Ongoing code-level maintenance for bugs & known issues. Free updates will be made available for this version. - End of Maintenance:
No further code-level maintenance undertaken. No further updates will be issued for this version.
Product Support is also available for Dolphin software. 3 levels of product support are available for Dolphin software. To learn more about the levels of product support, visit the Customer Support Charter.
| SuperNova Reader Magnifier | Product Maintenance: | Product Support Available: |
|---|---|---|
| Version 13 Released: 11 September, 2012 |
Latest update: 13.03 Active Maintenance |
Priority & Standard |
| Version 12 Released: 01 November, 2010 |
Latest update: 12.08 End of Maintenance |
Priority & Standard |
| Version 11 Released: 13 May, 2009 |
Latest update: 11.58 End of Maintenance |
Priority & Standard |
| Version 10 Released: 20 October, 2008 |
Latest update: 10.01 End of Maintenance |
Legacy & Standard |
| Version 9 Released: 12 March, 2008 |
Latest update: 9.03 End of Maintenance |
Legacy & Standard |
| Version 8 Released: 09 July, 2007 |
Latest update: 8.02 End of Maintenance |
Legacy & Standard |
| Version 7 Released: 30 May, 2006 |
Latest update: 7.03 End of Maintenance |
Legacy & Standard |
| Version 6 Released: 15 April, 2004 |
Latest update: 6.50 End of Maintenance |
Legacy & Standard |
| Version 5 Released: 13 December, 2001 |
Latest update: 5.30 End of Maintenance |
Legacy & Standard |
