Product Maintenance & Available Product Support


Dolphin uses a concept of ‘Product Maintenance’ and provides active development and bug fixes at 2 different levels.  These levels of product maintenance are defined as:

  • Active Maintenance:
    Ongoing code-level maintenance for bugs & known issues.  Free updates will be made available for this version.
  • End of Maintenance:
    No further code-level maintenance undertaken.  No further updates will be issued for this version.

Product Support is also available for Dolphin software.  3 levels of product support are available for Dolphin software.  To learn more about the levels of product support, visit the Customer Support Charter.