Knowledge Base
Dolphin's official product Knowledge Base is a searchable database containing solutions to issues you might have with your Dolphin product. This area is regularly updated. Simply type the search term into the box below. For example "video card":
Latest Articles
Q0426: Java Access Bridge
What is Java Access Bridge and how do I install it?
Q0425: Adobe Reader XI Accessibility Settings
Users of SuperNova and other Assistive Technologies can experience problems reading PDF documents. To help address these problems, Adobe Reader includes some useful accessibility settings.
Q0424: Outlook 2010: SuperNova version 13.0 fails to show the attachments list
SuperNova version 13.0 includes a feature that lists attachments within HTML and Plain Text emails in Outlook 2010. However, pressing CAPS LOCK + A to show the list of attachments may fail under certain Outlook 2010 configuration settings.
Q0423: Changes to Google Search
Google isn’t bringing up your Search Results?
Q0422: KNOWN ISSUE: Access Keys work intermittently in Internet Explorer with SuperNova 13.01.
You may find that when visiting a web page in Internet Explorer that has implemented Access Keys, these keys do not always work.
Most Popular Articles
Q0408: Blank Menu or missing options on Guide
When you open Guide is the menu blank (empty) or is it missing some options such as Emails and Access a Website?
Q0404: Unable to send outgoing email from any email provider when connected to an Orange Home broadband connection
You are unable to send any emails through Guide whilst connected to an Orange Home broadband connection., despite the SMTP settings being correctly set within the Guide Email Settings menu.
Q0395: Configuring Windows for use with BBC Listen Again in Guide
Setting up your PC to use the Listen Again feature in Guide
Q0394: Configuring Adobe Reader for use with Guide's PDF Reader
Getting the best out of Guide and the PDF Reader
Q0374: Guide Web Browser Escape key doesn't work in search fileds such as Google, Yahoo
Dolphin Guide Web browser cannot use “Escape” key to go back to address bar while on websites that contain a search field such as Google, Yahoo
