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Knowledge Base Article Number: Q0262


Created On: 08 Jun 2009
Last Updated on: 23 Jun 2009

Installing Dolphin Guide on a multi-user workstation where users have restricted permissions.

Applies to:

  • Dolphin Guide
  • Guide HandsFree

Description:

How do I install Dolphin Guide on a multi-user workstation where users have restricted permissions?

Solution/workaround:

If Dolphin Guide is to be used on a computer where the user will have restricted permissions on that computer, our software must be installed in a particular way. This usually only applies to computers in public places, like colleges, libraries or computers in a work place.

  1. Login to the computer with local administrator permissions and install Dolphin Guide normally. When the computer re-starts, login again as the local administrator and activate Dolphin Guide.
  2. After activation completes, close Dolphin Guide and return to the Windows desktop.
  3. You can now log-off as the administrator and login as the restricted user.

For a multi-user computer, Guide will keep individual settings for each user on that computer. In addition to the talking installer, an MSI installer is also available for automated installation systems. The MSI version is included on the CD as "Guide - From Software Express Limited.msi". An installshield setup is also included on the CD and is called "G2.exe".

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Disclaimer

The information provided in this knowledge base article has been reviewed and is believed to be accurate and is provided "as is" without any warranties expressed or implied. In no event shall Dolphin Computer Access Ltd. nor its affiliates assume any responsibility for inaccuracies, errors, incidental or consequential damages resulting from any defect or omission in this document, even if advised of the possibility of such damages.

Keep in touch

Do you have any comments on this article? Send any comments on this article quoting article number Q0262 to support@dolphinuk.co.uk.


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