Knowledge Base Article Number: Q0333
Created On: 16 May 2011
Text is not spoken when composing an email message in Windows Live Mail 2011 and version 11 Dolphin products.
Applies to:
- SuperNova Access Suite
- SuperNova Reader Magnifier
- SuperNova Screen Reader
Description:
When composing an email message in Windows Live Mail 2011 using a version 11 Dolphin Access product including Hal, Supernova or LunarPlus, the speech announces “Blank Line” when typing characters.
Solution/workaround:
Version 11 Dolphin products do not support Windows Live 2011. Support for this application was introduced in the version 12 range of Supernova products. Version 11 customers wishing to use Windows Live Mail should use Windows Live Mail 2009 which is supported. Some third party software download web sites have this available. We recommend using the following search term to locate a suitable download:
"Windows Live Mail 2009" download
If you have difficulty locating a download, please contact Dolphin Product Support who will be happy to assist.
Downloads and useful links:
Download this page
Print this article.Disclaimer
The information provided in this knowledge base article has been reviewed and is believed to be accurate and is provided "as is" without any warranties expressed or implied. In no event shall Dolphin Computer Access Ltd. nor its affiliates assume any responsibility for inaccuracies, errors, incidental or consequential damages resulting from any defect or omission in this document, even if advised of the possibility of such damages.
Keep in touch
Do you have any comments on this article? Send any comments on this article quoting article number Q0333 to support@dolphinuk.co.uk.
I have this problem too!
If you're experiencing this issue with your Dolphin software then let us know and we will update you when more information or a fix is available:
Printed from www.YourDolphin.com.
© 2011 Dolphin Computer Access Ltd. All rights reserved.
