Knowledge Base Article Number: Q0336
Created On: 16 May 2011
Last Updated on: 16 May 2011
There was a problem with the product authorisation system. Please check that the time and date on your PC are set correctly. Error Code 37.
Applies to:
- SuperNova Access Suite
- SuperNova Magnifier
- SuperNova Reader Magnifier
- SuperNova Screen Reader
- EasyReader
- EasyProducer
- Dolphin Publisher
- EasyTutor
- Cicero
- EasyConverter
Description:
The above error message is displayed when you attempt to launch a Dolphin 30-day demo.
Solution/workaround:
If you receive the above error message, please contact Dolphin Product Support.
To do this:
UK Product Support
Support Phone: +44 (0)1905 754765
Support UK Local Rate: 0845 130 5454
Fax: +44 (0) 1905 754 559
Email: support@dolphinuk.co.uk
USA & Canada Product Support
Support (Toll free): +1 (888) 519 4694
Support (local): +1 (609) 803 2171
Email: support@dolphinusa.com
Downloads and useful links:
Disclaimer
The information provided in this knowledge base article has been reviewed and is believed to be accurate and is provided "as is" without any warranties expressed or implied. In no event shall Dolphin Computer Access Ltd. nor its affiliates assume any responsibility for inaccuracies, errors, incidental or consequential damages resulting from any defect or omission in this document, even if advised of the possibility of such damages.
Keep in touch
Do you have any comments on this article? Send any comments on this article quoting article number Q0336 to support@dolphinuk.co.uk.
I have this problem too!
If you're experiencing this issue with your Dolphin software then let us know and we will update you when more information or a fix is available:
Printed from www.YourDolphin.com.
© 2011 Dolphin Computer Access Ltd. All rights reserved.
