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Knowledge Base Article Number: Q0339


Created On: 17 May 2011
Last Updated on: 07 Jun 2011

FIXED: Problems with starting Microsoft Office applications before Supernova.

Applies to:

  • Microsoft Office
  • SuperNova Access Suite
  • SuperNova Magnifier
  • SuperNova Reader Magnifier
  • SuperNova Screen Reader

Description:

If a Microsoft Office application, for example Microsoft Word, is started before Supernova, there is limited speech output when editing or reviewing documents, and some features of Supernova do not perform as expected. Notably, key features such as Read from Here, the Dolphin Item Finder, and our Quick Navigation Keys fail to work. Document text may also not be spoken, and Line View fails to perform as expected.

Solution/workaround:

This issue is fixed in Supernova version 12.03.

Downloads and useful links:

 Download this page (Save article as a Microsoft Word document).

 Print this article.

Disclaimer

The information provided in this knowledge base article has been reviewed and is believed to be accurate and is provided "as is" without any warranties expressed or implied. In no event shall Dolphin Computer Access Ltd. nor its affiliates assume any responsibility for inaccuracies, errors, incidental or consequential damages resulting from any defect or omission in this document, even if advised of the possibility of such damages.

Keep in touch

Do you have any comments on this article? Send any comments on this article quoting article number Q0339 to support@dolphinuk.co.uk.


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