Knowledge Base Article Number: Q0340
Created On: 18 May 2011
Last Updated on: 18 May 2011
A blue screen Stop Error (BSOD) is occurring when using Jaws 12 on a Windows 7 64-Bit machine with Supernova 12 installed.
- Jaws 12
- SuperNova Access Suite
- SuperNova Magnifier
- SuperNova Reader Magnifier
- SuperNova Screen Reader
- Dolphin Pen
Occasionally when running the Jaws 12 screen reader, a blue screen Stop Error is displayed referencing the file fsvidmir.dll.
This is a third party fault not caused by the Dolphin product. Please contact your Jaws 12 supplier for additional information.
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