Knowledge Base Article Number: Q0344
Created On: 18 May 2011
“DCM Error 3” is displayed when starting Supernova on Windows XP.
Applies to:
- Windows XP
- SuperNova Access Suite
- SuperNova Magnifier
- SuperNova Reader Magnifier
- SuperNova Screen Reader
- Dolphin Pen
Description:
When you launch Supernova on a Windows XP SP3 machine, the above error message is displayed.
Solution/workaround:
This would occur if the computer's video card drivers are not installed. Please install the correct video card drivers supplied with the computer or download the latest drivers form the manufacturer's website.
Downloads and useful links:
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