Knowledge Base Article Number: Q0351
Created On: 25 May 2011
Unable to locate component. Failed to start because XmlLite.dll was not found.
Applies to:
- SuperNova Access Suite
- SuperNova Magnifier
- SuperNova Reader Magnifier
- SuperNova Screen Reader
Description:
When attempting to load Supernova on a Windows XP Service Pack 2 computer, the above error message is displayed, and Supernova does not launch.
Solution/workaround:
A required file that is included in Windows XP Service Pack 3 is not available. Updating to Service Pack 3 should resolve this issue. If this is not a possibility, installing a specific Microsoft update will correct the problem also.
To do this:
- Visit the following page on the Microsoft website:
The XmlLite update package is available for 32-bit versions of Windows XP with Service Pack 2
Downloads and useful links:
Download this page
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The information provided in this knowledge base article has been reviewed and is believed to be accurate and is provided "as is" without any warranties expressed or implied. In no event shall Dolphin Computer Access Ltd. nor its affiliates assume any responsibility for inaccuracies, errors, incidental or consequential damages resulting from any defect or omission in this document, even if advised of the possibility of such damages.
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