Knowledge Base Article Number: Q0359
Created On: 01 Jun 2011
Last Updated on: 25 Jul 2011
Runtime Error ‘-2147417848 (800101108)’: Automation Error The object invoked has disconnected from its clients.
Applies to:
- EasyProducer
- EasyConverter
Description:
FIXED: When trying to convert a file using one of Dolphin’s Alt Format products, the above error is displayed.
Solution/workaround:
This may occur if Microsoft Office 2010 is installed and a legacy Dolphin product is in use.
- If you are using Dolphin EasyProducer, please ensure you are running version 2.03 or later for Office 2010 support.
- If you are using Dolphin EasyConverter, please ensure you are using version 5.04 or later for Office 2010 support.
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The information provided in this knowledge base article has been reviewed and is believed to be accurate and is provided "as is" without any warranties expressed or implied. In no event shall Dolphin Computer Access Ltd. nor its affiliates assume any responsibility for inaccuracies, errors, incidental or consequential damages resulting from any defect or omission in this document, even if advised of the possibility of such damages.
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