Knowledge Base Article Number: Q0366
Created On: 28 Jun 2011
A Supernova component is not installed correctly. The error code is 3.
Applies to:
- SuperNova Access Suite
- SuperNova Magnifier
- SuperNova Reader Magnifier
- SuperNova Screen Reader
- Dolphin Pen
Description:
Supernova displays the above error message upon starting, and magnification doesn’t work. Speech also fails to read much of what is displayed on the screen.
Solution/workaround:
If the above error message is being displayed, please ensure that your computer's video card drivers are installed. Please contact your computer supplier to obtain information on where to find the latest video drivers for your particular display adapter.
Downloads and useful links:
Download this page
Print this article.Disclaimer
The information provided in this knowledge base article has been reviewed and is believed to be accurate and is provided "as is" without any warranties expressed or implied. In no event shall Dolphin Computer Access Ltd. nor its affiliates assume any responsibility for inaccuracies, errors, incidental or consequential damages resulting from any defect or omission in this document, even if advised of the possibility of such damages.
Keep in touch
Do you have any comments on this article? Send any comments on this article quoting article number Q0366 to support@dolphinuk.co.uk.
I have this problem too!
If you're experiencing this issue with your Dolphin software then let us know and we will update you when more information or a fix is available:
Printed from www.YourDolphin.com.
© 2011 Dolphin Computer Access Ltd. All rights reserved.
