Knowledge Base Article Number: Q0414
Created On: 10 Sep 2012
KNOWN ISSUE: Incorrect speech announcements when deleting characters in multi line edit fields in Internet Explorer
Applies to:
- SuperNova Access Suite
- SuperNova Magnifier
- SuperNova Reader Magnifier
- SuperNova Screen Reader
Description:
After pressing the BACKSPACE key to delete characters typed into an edit field on a web page, the speech announces the entire line, rather than just the character that was deleted.
Solution/workaround:
This issue is expected to be fixed in the forthcoming 13.02 update patch. Please contact Dolphin to enquire as to the release date of this update, or choose “Check for Updates” found in the “Help” menu of the SuperNova Control Panel.
To work around this issue in the meantime, we recommend using the DEL (DELETE) key rather than the BACKSPACE key to delete characters. To do this, place the cursor to the left of the characters you wish to delete then press DELETE, rather than placing the cursor at the right of the character and pressing BACKSPACE.
Downloads and useful links:
Disclaimer
The information provided in this knowledge base article has been reviewed and is believed to be accurate and is provided "as is" without any warranties expressed or implied. In no event shall Dolphin Computer Access Ltd. nor its affiliates assume any responsibility for inaccuracies, errors, incidental or consequential damages resulting from any defect or omission in this document, even if advised of the possibility of such damages.
Keep in touch
Do you have any comments on this article? Send any comments on this article quoting article number Q0414 to support@dolphinuk.co.uk.
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© 2012 Dolphin Computer Access Ltd. All rights reserved.
