Knowledge Base Article Number: Q0417
Created On: 10 Sep 2012
KNOWN ISSUE: Mouse pointer changes colour after the computer returns from hibernation or sleep.
Applies to:
- SuperNova Access Suite
- SuperNova Magnifier
- SuperNova Reader Magnifier
- SuperNova Screen Reader
Description:
After you resume Windows 7 following a period of “hibernate” or “sleep”, the mouse pointer reverts to a white, non-smoothed pointer.
Solution/workaround:
This issue is expected to be fixed in the forthcoming 13.02 update patch. Please contact Dolphin to enquire as to the release date of this update, or choose “Check for Updates” found in the “Help” menu of the SuperNova Control Panel.
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The information provided in this knowledge base article has been reviewed and is believed to be accurate and is provided "as is" without any warranties expressed or implied. In no event shall Dolphin Computer Access Ltd. nor its affiliates assume any responsibility for inaccuracies, errors, incidental or consequential damages resulting from any defect or omission in this document, even if advised of the possibility of such damages.
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